CustomGPT.ai
Everything below comes from CustomGPT.ai's own pricing page or from published third-party review data. Read on 21 September 2026.
We have not used CustomGPT.ai. There is no verdict on this page, no score, and no opinion about how it feels to work in — because we would be making that up. What we do instead.
Visit CustomGPT.aiThe facts
- Free plan
- No free plan — 7-day full-access trial (credit card required, auto-converts unless cancelled)
- Paid from
- $89/mo billed annually ($99 month-to-month, Standard)
- Billed on
- Monthly or annual (annual ~10% off); usage metered by queries, agents and documents, with paid add-ons
- Trustpilot rating
- 4.3 / 5 from 12 reviews
- Checked
- 21 September 2026
Plans, as printed on their pricing page
| Plan | Price | What the page lists |
|---|---|---|
| Standard | $89/mo annual ($99 monthly) | 10 agents, 1,000 queries/mo, 5,000 docs per agent, 3 team members, RAG API |
| Premium | $449/mo annual ($499 monthly) | 25 agents, 5,000 queries/mo, 20,000 docs per agent, white-label, website auto-sync |
| Enterprise | Custom | Unlimited agents/queries/docs, dedicated engineering, advanced security |
| Add-ons | $100–$375/mo each | Extra queries, word storage, document processing, agents, team seats |
Source: customgpt.ai/pricing/. Prices are US list prices in USD, read from each vendor pricing page on the date above. Vendors localise pricing by country — we saw GetResponse quote in Vietnamese dong from a Vietnamese connection — so what you see may differ. Always confirm on the vendor page before buying.
Reasons to consider it
- No-code RAG chatbots trained on your own documents and website, with an API for embedding them
- Website auto-sync on Premium keeps a bot current as your content changes
- Aimed at business knowledge bases and support deflection rather than hobby bots
Reasons to look elsewhere
- Very thin independent review record — see the note below
- Expensive: $89/mo entry, and the 7-day trial needs a card and auto-charges
- Query caps meter usage — a busy support bot can exhaust the Standard allowance
What the review score says
CustomGPT.ai holds 4.3 out of 5 on Trustpilot from 12 reviews.
CustomGPT has little independent review data: 4.3 on Trustpilot from just 12 reviews and a single G2 review. That is far too small to draw conclusions from — not a red flag, simply an unproven record. Use the trial to judge it, and set a calendar reminder before the 7-day card charge.
What we cannot tell you
How CustomGPT.ai feels after a month of real use. Whether support actually answers when something breaks. Whether the workflow fits your specific case. Those need an account and real use, and we have not done that. Anyone publishing those answers without doing the work is guessing, and you deserve to know which is which.
Where it sits against the others
If CustomGPT.ai is not the fit, these are worth a look:
- Pickaxe — no free plan, paid from $29/mo billed annually ($37 month-to-month, Gold)
Frequently asked questions about CustomGPT.ai
How much does CustomGPT.ai cost?
CustomGPT.ai starts at $89/mo billed annually ($99 month-to-month, Standard). Paid tiers: Standard ($89/mo annual ($99 monthly)); Premium ($449/mo annual ($499 monthly)); Enterprise (Custom); Add-ons ($100–$375/mo each). Prices are US list prices in USD, read from each vendor pricing page on the date above. Vendors localise pricing by country — we saw GetResponse quote in Vietnamese dong from a Vietnamese connection — so what you see may differ. Always confirm on the vendor page before buying.
Does CustomGPT.ai have a free plan or free trial?
No free plan — 7-day full-access trial (credit card required, auto-converts unless cancelled)
How is CustomGPT.ai rated?
CustomGPT.ai scores 4.3 out of 5 on Trustpilot from 12 reviews (checked 21 September 2026). CustomGPT has little independent review data: 4.3 on Trustpilot from just 12 reviews and a single G2 review. That is far too small to draw conclusions from — not a red flag, simply an unproven record. Use the trial to judge it, and set a calendar reminder before the 7-day card charge.
When was this CustomGPT.ai information last checked?
We last read CustomGPT.ai's own pricing page and its public review data on 21 September 2026.
How we check this page
We read CustomGPT.ai's own pricing page and its public review profiles ourselves, write down exactly what they say, link the source and date every figure (checked 21 September 2026). We do not invent scores or rankings, and we disclose that we may earn a commission when you buy through our links. When a rating is low or the review sample is small, we say so plainly.